COMMENTS, SUGGESTIONS & COMPLAINTS

If you have any comments or suggestions that you would like us to take forward please email us or pop in to the Centre to talk to a member of the team.  You are also welcome to write in our comments book on the reception desk.

The Children's Centre has a Complaints policy in place, please take a look below or pop into the Centre if you would like to have a hard copy.

A selection of comments received from our families...

New Parent Group - June 2017

"Absolutely brilliant course.  I learnt so much and feel so much more confident.  All the session leaders were knowledgeable and took their time answering questions.  So reassuring talking to other mums and sharing tips."

"Really enjoyed every class.  Learnt lots I didn't know and very helpful to have time to ask questions  Loved having some time to spend with other babies too.  Really good value for money.  Will recommend to others."

"I have learned so much and been able to meet other mums in same position and discuss matters."

Play in the Park

"As a mother of 4 children - all under 5, it got them outside playing with different toys that they don't have at home.  The children had a great time doing stuff they wouldn't normally do at home.  Would be great if Play in the Park was on more often..."

"The staff were brilliant at engaging them and getting them involved.  I really enjoyed seing the childing rolling and catching hoops!"

"It was great to be somewhere different with other toys and puzzles.  It was good to have time with Jonah away from home / work.  We enjoyed the interaction with other children and parents.  A great morning despite the weather!"

One Step At A Time

"We always enjoy One Step, we like to chat with other parents and professionals.  We gain something from every session - talking to Portage and Homestart helps me to understand ways of dealing with things.  I wish this session ran more often!"

Baby & Me

"It's great to watch the babies interacting at Baby & Me.  We love the songs and the sparkly song chill time.  We get lots of ideas for things to do at home."

Discover & Play

"William enjoys spending time with other children.  The actual toys are less important at Discover & Play because we see how to make more homemade toys from everyday items."

"Preston loves the water and paint play.  He really enjoys the singing time at the end of the session"

I enjoy the focused time with my child, meeting other mums was great!"

Play with Me

"Kayley loved floating the boats on the water and splashing the water on the floor!  Its great to see her interact with other children and play and it's quality time for me and Kayley together.  Play with Me is a perfect mixture of play, songs and a healthy snack as well!"

Bookstart

"Every activity was designed for child's interest.  I will definitely use aqua doodle at home.  I enjoyed the focus time with my child.  Keep up the good work, we enjoyed!"

"We enjoyed painting and sticking, infact everything.  Good organised set up.  Bubbles was a nice activity."

"Lots of fun, lots of different activities.  We will be reading more stories at home."